Officials and health professionals from BH and CDCs
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Planning, organizing, supporting and evaluating the implementation of HIV/AIDS case management.
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• It can improve the quality of services and effectiveness of case management.
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• Lack of specific policy and financial support.
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• It is more geographically convenient and time-saving.
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• Low capacity of health service provision for PLWHA in CHSCs.
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• Concerns about loss to follow-up in the referral process from CDCs to CHSCs.
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Administrators and health care providers in CHSCs
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Providing the HIV/AIDS case management services for PLWHA.
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• Case management in CHSCs have better accessibility and integrated capacity of health care provision.
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• Lack of specific funding and manpower.
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• Health care providers in CHSCs were less experienced and unstable in their position.
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• Health care providers in CHSCs have limited knowledge and skills in HIV/AIDS case management.
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• Lack of coordination and support among government sectors, hospitals, CDCs and CHSCs.
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• Discrimination against PLWHA by health care providers in CHSCS.
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Managers and volunteers from CBOs
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Assisting in counseling and referral of HIV/AIDS case management services.
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• CBOs have good relationships with PLWHA and flexibility in working hours.
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• Inadequate financial and policy support by governments.
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• CBOs can provide comprehensive counseling for PLWHA.
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PLWHA
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Utilization of HIV/AIDS case management services.
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• It is more convenient and accessible to utilization related health services in CHSCs.
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• Fear for discrimination and lack of confidentiality when receiving health care services in local communities.
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•Fear for running into acquaintance in CHSCs.
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