Table 4 Test of statistical significance (One way ANOVA test) of the variation in the mean satisfaction level of clients by socio-demographic characteristics, GURH, 2013

Age (in years)

  18−29

2.42 (.351)

.001^*

  30−39

2.46 (.330)

  40−49

2.54 (.284)

  50−59

2.60 (.286)

  60+

2.66 (.328)

Marital status

  Single

2.43 (.379)

.062

  Married

2.50 (.308)

  Divorced

2.41 (.228)

  Widowed

2.63 (.282)

Educational status

  Illiterate

2.62 (.310)

.003^*

  Primary school

2.55 (.400)

  Junior secondary school

2.51 (.414)

  High school

2.48 (.316)

  Higher education

2.43 (.296)

Occupational status

  Government employee

2.41 (.334)

<.001^*

  Private company employee

2.44 (.324)

  Farmer

2.60 (.315)

  Merchant

2.43 (.307)

  No job

2.56 (.318)

  Other

2.27 (.137)

Religion

  Orthodox Christianity

2.49 (.326)

.079

  Islam

2.49 (.331)

  Protestantism

2.12 (.208)