Table 3 Mechanisms of care coordination identified by the informants in the networks in Colombia and Brazil
Tipe of coordination | Colombia | Brazil | |||||
|---|---|---|---|---|---|---|---|
Red 1-S | Red 2-S | Red 3-C | Red4-C | Red1 | Red2 | Red 3 | |
Information | Referral and counter-referral form | Referral and counter-referral form | Referral and counter-referral forma | Referral and counter-referral forma | Referral and counter-referral form | Non standardized referral and counter-referral form | Non standardized referral and counter-referral form |
Discharge report | Discharge report | Discharge report | Discharge report | Discharge report | Discharge report | Discharge report | |
Shared clinical recordb | Shared clinical recordb | ||||||
Clinical management | Expert system (“Primary group”)b | Expert system (“staff”)b | Expert system (“apoio matricial”) | ||||
Clinical guidelines (specific processes) | Clinical guidelines (specific processes) | Clinical guidelinesb | Clinical guidelinesb | ||||
Administrative | Patient referral centre | Patient referral centre | Patient referral centre (“24 h telephone line”) | Patient referral centre (“Provider line”) | Municipal patient referral centre | Municipal referral centre (for some services) | |
CRUE [Emergency Management Centre] | CRUE [Emergency Management Centre] | State patient referral centre (urgent care, hospital admissions and high technology tests) | State patient referral centre (urgent care, hospital admissions and high technology tests) | State referral centre (urgent care, hospital admittances and high technology tests) | |||
Informal communication (telephone/Internet) (specific processes) | Informal communication (telephone/Internet) (specific processes) | Informal communication (telephone/Internet)b | Informal communication (telephone/Internet)b | Informal communication (telephone) | Informal communication (telephone) | Informal communication (telephone) | |
Permanent referral counter-referral committee (general population) | Permanent referral counter-referral committee (pregnancy and chronic) | ||||||