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Table 3 Mechanisms of care coordination identified by the informants in the networks in Colombia and Brazil

From: Do existing mechanisms contribute to improvements in care coordination across levels of care in health services networks? Opinions of the health personnel in Colombia and Brazil

Tipe of coordination Colombia Brazil
Red 1-S Red 2-S Red 3-C Red4-C Red1 Red2 Red 3
Information Referral and counter-referral form Referral and counter-referral form Referral and counter-referral forma Referral and counter-referral forma Referral and counter-referral form Non standardized referral and counter-referral form Non standardized referral and counter-referral form
Discharge report Discharge report Discharge report Discharge report Discharge report Discharge report Discharge report
   Shared clinical recordb Shared clinical recordb    
Clinical management    Expert system (“Primary group”)b Expert system (“staff”)b Expert system (“apoio matricial”)   
Clinical guidelines (specific processes) Clinical guidelines (specific processes) Clinical guidelinesb Clinical guidelinesb    
Administrative Patient referral centre Patient referral centre Patient referral centre (“24 h telephone line”) Patient referral centre (“Provider line”) Municipal patient referral centre   Municipal referral centre (for some services)
CRUE [Emergency Management Centre] CRUE [Emergency Management Centre]    State patient referral centre (urgent care, hospital admissions and high technology tests) State patient referral centre (urgent care, hospital admissions and high technology tests) State referral centre (urgent care, hospital admittances and high technology tests)
Informal communication (telephone/Internet) (specific processes) Informal communication (telephone/Internet) (specific processes) Informal communication (telephone/Internet)b Informal communication (telephone/Internet)b Informal communication (telephone) Informal communication (telephone) Informal communication (telephone)
Permanent referral counter-referral committee (general population) Permanent referral counter-referral committee (pregnancy and chronic)      
  1. a Used among ambulatory care centres and hospitals
  2. b Used only by primary care doctors and specialists within the ambulatory care centres and some specialists assigned to the network