From: The aftermath of adverse events in Spanish primary care and hospital health professionals
Primary care (N=597) | Hospitals (N=439) | |||||||||
---|---|---|---|---|---|---|---|---|---|---|
In the previous 5 years | Doctors | % | Nurses | % | P= | Doctors | % | Nurses | % | P= |
In my hospital, I know of cases that could be considered near misses (incidents that could have led to serious adverse events but which were corrected in time). | 251 | 75.6 | 207 | 78.1 | 0.533 | 193 | 92.3 | 216 | 93.9 | 0.645 |
I know of cases of adverse events with serious consequences for one of more patients. | 174 | 52.4 | 105 | 39.6 | 0.002 | 168 | 80.4 | 148 | 64.3 | 0.001 |
I have been personally involved in informing patients who have suffered an adverse event (or their relatives) | 155 | 46.7 | 66 | 24.9 | 0.001 | 133 | 63.6 | 66 | 28.7 | 0.001 |
I know of cases of professionals who have suffered emotionally after an AE in a patient. | 223 | 67.2 | 158 | 54.9 | 0.008 | 162 | 77.5 | 184 | 68.7 | 0.140 |
I know of cases of health professionals who have had work-related problems due to an AE. | 99 | 29.8 | 72 | 27.2 | 0.535 | 64 | 30.6 | 64 | 27.8 | 0.590 |
In your experience, what happens when a patient who has suffered an adverse event is informed?* | ||||||||||
The patients accepts the explanation given | 239 | 84.8 | 179 | 87.3 | 0.503 | 168 | 91.8 | 164 | 84.1 | 0.033 |
The relationship with the patient worsens | 77 | 27.5 | 50 | 25 | 0,612 | 36 | 19.8 | 63 | 32.8 | 0.006 |
The patient files a formal complaint | 28 | 10.1 | 34 | 16.8 | 0.043 | 45 | 25.1 | 42 | 22.6 | 0.652 |
The patient responds aggressively | 39 | 14.1 | 36 | 17.7 | 0.345 | 21 | 11.9 | 37 | 19.9 | 0.052 |