Service users’ views | Measures of coordination among service providers | |
---|---|---|
Knowledge of PHSHT services | Satisfaction with the services | |
Whether the users(pregnant women) | Whether the users (pregnant women) are satisfied with the services | -Consistency of the test services |
Whether the rates of prenatal HIV, syphilis and hepatitis B test are consistent | ||
-know about HIV, syphilis and hepatitis B | ||
-know about MTCT of HIV, syphilis and hepatitis B | -Referrals among the key health agencies | |
Referral rates of HIV positive pregnant women | ||
-Regularity of communication among the key health agencies | ||
Frequency of regular meetings among the health | ||
-know that MTCT of HIV and syphilis can be prevented | ||
-understand the HIV and syphilis test | ||
-know that HIV, syphilis and hepatitis B tests are free | ||
-know when is the best period to undergo test during pregnancy | ||
-receive test results | ||
The reasons for dissatisfaction with the services |