Table 1 Sample profile and distribution of appropriate and inappropriate request according to explanatory variables
Characteristic | Total (n = 19582) | Appropriate (n = 8996) | Inapropriate (n = 10586) | P | |
|---|---|---|---|---|---|
n (%) | n (%) | n (%) | |||
Gender | |||||
χ2 = 1.76; 1df | Female | 12490 (63.8) | 5693 (63.3) | 6797 (64.2) | |
Male | 7092 (36.2) | 3303 (36.7) | 3789 (35.8) | 0.185 | |
Age group (years)* | |||||
χ2 = 129.56; 5df | 0 – 15 | 5777 (29.5) | 2358 (26.2) | 3419 (32.3) | |
16 – 24 | 2181 (11.1) | 999 (11.1) | 1182 (11.2) | ||
25 – 34 | 3836 (19.6) | 1814 (20.2) | 2022 (19.1) | ||
35 – 44 | 2182 (11.1) | 1003 (11.1) | 1179 (11.1) | ||
45 – 59 | 2581 (13.2) | 1212 (13.5) | 1369 (12.9) | ||
60 plus | 3025 (15.5) | 1610 (17.9) | 1415 (13.4) | <0.001 | |
Time of the call | |||||
χ2 = 52.64; 3df | 00:01-06:00 | 1026 (5.2) | 463 (5.1) | 563 (5.3) | |
06:01-12:00 | 6233 (31.8) | 3065 (34.0) | 3168 (29.9) | ||
12:01-18:00 | 6276 (32.1) | 2888 (32.1) | 3388 (32.0) | ||
18:01-00:00 | 6047 (30.9) | 2580 (28.7) | 3467 (32.8) | <0.001 | |
Initial intention (original plan) | |||||
χ2 = 230.87; 2df | Home care | 2019 (10.3) | 864 (9.6) | 1155 (10.9) | |
Visit to a clinic | 5870 (30.0) | 3182 (35.4) | 2688 (25.4) | ||
Hospital visit | 11693 (59.7) | 4950 (55.0) | 6743 (63.7) | <0.001 | |
Weekday | |||||
χ2 = 5.12; 6df | Monday | 2113 (10.8) | 999 (11.1) | 1114 (10.56) | |
Tuesday | 3572 (18.2) | 1675 (18.6) | 1897 (17.9) | ||
Wednesday | 3218 (16.4) | 1486 (16.5) | 1732 (16.4) | ||
Thursday | 2727 (13.9) | 1244 (13.8) | 1483 (14.0) | ||
Friday | 2878 (14.7) | 1301 (14.5) | 1577 (14.9) | ||
Saturday | 2808 (14.3) | 1276 (14.2) | 1532 (14.5) | ||
Sunday | 2266 (11.6) | 1015 (11.3) | 1251 (11.8) | 0.528 |