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Table 3 Percentage of interviewees who were aware of and used the e-appointment service at each data point

From: Using diffusion of innovation theory to understand the factors impacting patient acceptance and use of consumer e-health innovations: a case study in a primary care clinic

Survey period % (No.)of interviewees
Aware of the online system/total Interviewees Used the online service/total interviewees
April 2011 – June 2011 22% (11/51) 5.8% (3/51)
July 2011– August 2011 55% (11/20) 20% (4/20)
October 2012–November 2012 59% (19/32) 19% (6/32)
April 2013 – May 2013 23% (5/22) 5% (1/22)
Total 37% (41/125) 11% (14/125)