| Usage of each type of appointment method by % (No.)of Interviewees | Usage of each type of appointment method by % (No.) of Patients recorded in the database | |||
---|---|---|---|---|---|
Using phone-call/walk-in only | Using online appointment service | Using phone-call/walk-in only | Using online appointment service | ||
Age | 18-29 | 86% (30) | 14% (5) | 91% (6402) | 9% (631) |
30-41 | 81% (26) | 19% (6) | 91.5% (5211) | 8.5% (485) | |
42-53 | 89% (24) | 11% (3) | 95.5% (5003) | 4.5% (234) | |
54-65 | 100% (18) | − | 96% (3842) | 4% (160) | |
Above 65 | 100% (13) | − | 98.8% (3604) | 1.2% (44) | |
Gender | Male | 90% (55) | 10% (6) | 95.3% (11195) | 4.7% (557) |
Female | 87.5% (56) | 12.5% (8) | 92.8% (12867) | 7.2% (997) | |
Education | Primary/Secondary/TAFE | 92% (99) | 8% (9) | − | − |
University | 71% (12) | 29% (5) | − | − | |
Work status | Full time | 83% (54) | 17% (11) | − | − |
Part time | 100% (26) | − | − | − | |
Unemployed | 91% (31) | 9% (3) | − | − | |
Total | 89% (111) | 11% (14) | 94% (24062) | 6% (1554) |