Items | Groups | Control group n (%) | Test 1 group (PC group) n (%) | Test 2 group (PC + Diabetes kit group) n (%) | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Scales | Baseline | 3 month | 6 month | 9 month | 12 month | Baseline | 3 month | 6 month | 9 month | 12 month | Baseline | 3 month | 6 month | 9 month | 12 month | |
Pharmacist attitude and behaviour | VD | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
SD | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 (1.9) | 0 | 0 | 0 | |
N | 8 (14.8) | 0 | 11 (22) | 8 (16) | 6 (12) | 5 (9.3) | 0 | 0 | 0 | 0 | 3 (5.6) | 0 | 0 | 0 | 0 | |
SS | 37 (68.5) | 36 (72) | 31 (62) | 31 (62) | 34 (68) | 38 (70.4) | 8 (15.7) | 7 (13.7) | 5 (9.8) | 13 (25.5) | 40 (74.1) | 9 (17.6) | 8(15.7) | 9 (17.6) | 8 (15.7) | |
VS | 9 (16.7) | 14 (28) | 8 (16) | 11 (22) | 10 (20) | 11 (20.4) | 43 (84.3) | 44 (86.2) | 46 (90.2) | 38 (74.5) | 11 (20.4) | 41 (80.4) | 43 (84.3) | 42 (82.3) | 43 (84.3) | |
Pharmacist’s professional relationship | VD | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
SD | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 (1.9) | 0 | 0 | 0 | |
N | 8 (14.8) | 33 (66) | 39 (78) | 41 (82) | 41 (82) | 17 (31.5) | 15 (29.4) | 18 (35.3) | 16 (31.4) | 7 (13.7) | 14 (25.9) | 22 (43.1) | 24 (47.0) | 21 (41.1) | 8 (15.7) | |
SS | 31 (57.4) | 17 (34) | 11 (22) | 7 (14) | 9 (18) | 28 (51.9) | 23 (45.1) | 20 (39.2) | 25 (49) | 34 (66.7) | 30 (55.6) | 23 (45.1) | 25 (49) | 25 (49) | 38 (74.5) | |
VS | 15 (27.8) | 0 | 0 | 2 (4) | 0 | 9 (16.7) | 13 (25.5) | 13 (25.5) | 10 (19.6) | 10 (19.6) | 10 (18.5) | 5 (9.8) | 2 (3.9) | 5 (9.8) | 5 (9.8) | |
Pharmacist’s concern about patients’ disease | VD | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
SD | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |
N | 24 (44.4) | 11 (22) | 15 (30) | 10 (20) | 14 (28) | 15 (27.8) | 4 (7.8) | 4 (7.8) | 2 (3.9) | 0 | 11 (20.4) | 1 (1.9) | 2 (3.9) | 0 | 1 (1.9) | |
SS | 25 (46.3) | 38 (76) | 35 (70) | 39 (78) | 36 (72) | 36 (66.7) | 27 (52.9) | 25 (49) | 29 (56.9) | 28 (54.9) | 37 (68.5) | 40 (78.4) | 40 (78.4) | 37 (72.5) | 19 (37.2) | |
VS | 5 (9.3) | 1 (2) | 0 | 1 (2) | 0 | 3 (5.6) | 20 (39.2) | 22 (43.1) | 20 (39.2) | 23 (45.1) | 6 (11.1) | 10 (19.6) | 9 (17.6) | 14 (27.4) | 31 (60.8) | |
Pharmacist’s courtesy and respect | VD | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
SD | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |
N | 0 | 3 (6) | 6 (12) | 7 (14) | 7 (14) | 3 (5.6) | 0 | 0 | 0 | 0 | 1 (1.8) | 0 | 0 | 0 | 0 | |
SS | 22 (40.7) | 38 (76) | 35 (70) | 39 (78) | 36 (72) | 25 (46.3) | 19 (37.2) | 23 (45.1) | 8 (15.7) | 4 (7.8) | 19 (35.2) | 13 (25.5) | 15 (29.4) | 8 (15.7) | 4 (7.8) | |
VS | 32 (59.3) | 9 (18) | 9 (18) | 4 (8) | 7 (14) | 26 (48.1) | 32 (62.7) | 28 (54.9) | 43 (84.3) | 47 (92.1) | 34 (63.0) | 38 (74.5) | 36 (70.6) | 43 (84.3) | 47 (92.1) | |
Pharmacist’s communication ability | VD | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
SD | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |
N | 6 (11.1) | 4 (8) | 4 (8) | 7 (14) | 6 (12) | 2 (3.7) | 0 | 0 | 1 (1.9) | 0 | 3 (5.6) | 1 (1.9) | 0 | 0 | 0 | |
SS | 43 (79.6) | 44 (88) | 46 (92) | 43 (86) | 34 (68) | 41 (75.9) | 33 (64.7) | 35 (68.6) | 28 (54.9) | 30 (58.8) | 48 (88.9) | 39 (76.5) | 43 (84.3) | 40 (78.4) | 34 (66.7) | |
VS | 5 (9.3) | 2 (4) | 0 | 0 | 0 | 11 (20.4) | 18 (35.3) | 16 (31.4) | 22 (43.1) | 21 (41.2) | 3 (5.6) | 11 (21.6) | 8 (15.7) | 11 (21.6) | 17 (33.3) | |
Pharmacist’s contribution/support | VD | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
SD | 6 (11.1) | 0 | 0 | 0 | 0 | 2 (3.7) | 0 | 0 | 0 | 0 | 19 (35.2) | 0 | 0 | 0 | 0 | |
N | 42 (77.8) | 15 (30) | 22 (44) | 28 (56) | 32 (64) | 47 (87.0) | 5 (9.8) | 2 (3.9) | 4 (7.8) | 3 (5.9) | 27 (50) | 2 (3.9) | 2 (3.9) | 1 (1.9) | 0 | |
SS | 6 (11.1) | 35 (70) | 27 (54) | 22 (44) | 18 (36) | 5 (9.3) | 30 (58.8) | 34 (66.7) | 31 (60.8) | 32 (62.7) | 8 (14.8) | 42 (82.3) | 40 (78.4) | 40 (78.4) | 30 (58.8) | |
VS | 0 | 0 | 1 (2) | 0 | 0 | 0 | 16 (31.4) | 15 (29.4) | 16 (31.4) | 16 (31.4) | 0 | 7 (13.7) | 9 (17.6) | 10 (19.6) | 21 (41.2) | |
Pharmacist’s ability to answer the queries | VD | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
SD | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |
N | 39 (72.2) | 19 (38) | 9 (18) | 16 (32) | 12 (24) | 28 (51.9) | 3 (5.9) | 1 (1.9) | 0 | 0 | 30 (55.6) | 2 (3.9) | 1 (1.9) | 0 | 0 | |
SS | 15 (27.8) | 31 (62) | 41 (82) | 34 (68) | 36 (72) | 26 (48.1) | 29 (56.8) | 31 (60.8) | 30 (58.8) | 27 (52.9) | 24 (44.4) | 36 (70.6) | 37 (72.5) | 36 (70.6) | 29 (56.8) | |
VS | 0 | 0 | 0 | 0 | 2 (4) | 0 | 19 (37.2) | 19 (37.2) | 21 (41.1) | 24 (47.0) | 0 | 13 (25.5) | 13 (25.5) | 15 (29.4) | 22 (43.1) | |
Amount of time spent by pharmacist | VD | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
SD | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |
N | 36 (66.7) | 22 (44) | 8 (16) | 9 (18) | 10 (20) | 34 (63.0) | 1 (1.9) | 0 | 0 | 0 | 43 (79.6) | 1 (1.9) | 2 (3.9) | 0 | 0 | |
SS | 18 (33.3) | 28 (56) | 40 (80) | 37 (74) | 33 (66) | 20 (37.0) | 25 (49) | 21 (41.1) | 20 (39.2) | 16 (31.4) | 11 (20.4) | 34 (66.7) | 35 (68.6) | 33 (64.7) | 19 (37.2) | |
VS | 0 | 0 | 2 (4) | 4 (8) | 7 (14) | 0 | 25 (49) | 30 (58.8) | 31 (60.8) | 35 (68.6) | 0 | 16 (31.4) | 14 (27.4) | 18 (35.3) | 32 (62.7) | |
Effectiveness of diabetic kit in diabetes awareness | VD | 27 (50) | 36 (72) | 35 (70) | 35 (70) | 37 (74) | 39 (72.2) | 30 (58.8) | 28 (54.9) | 26 (51) | 25 (49)) | 45 (83.3) | 0 | 0 | 0 | 0 |
SD | 18 (33.3) | 14 (28) | 11 (22) | 10 (20) | 11 (22) | 8 (14.8) | 15 (29.4) | 13 (25.5) | 12 (23.5) | 10 (19.6) | 5 (9.3) | 0 | 0 | 0 | 0 | |
N | 9 (16.7) | 0 | 4 (8) | 5 (10) | 2 (4) | 7 (13.0) | 6 (11.8) | 10 (19.6) | 13 (25.5) | 16 (31.4) | 4 (7.4) | 0 | 0 | 0 | 0 | |
SS | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 21 (41.2) | 20 (39.2) | 15 (29.4) | 11 (21.6) | |
VS | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 30 (58.8) | 31 (60.8) | 36 (70.6) | 40 (78.4) | |
Effectiveness of diabetes complication chart | VD | 35 (64.8) | 30 (60) | 24 (48) | 19 (38) | 27 (54) | 42 (77.8) | 0 | 0 | 0 | 0 | 44 (81.5) | 0 | 0 | 0 | 0 |
SD | 14 (25.9) | 17 (34) | 13 (26) | 20 (40) | 18 (36) | 6 (11.1) | 0 | 0 | 0 | 0 | 6 (11.1) | 0 | 0 | 0 | 0 | |
N | 5 (9.3) | 3 (6) | 13 (26) | 11 (22) | 5 (10) | 6 (11.1) | 0 | 0 | 0 | 0 | 4 (7.4) | 0 | 0 | 0 | 0 | |
SS | 0 | 0 | 0 | 0 | 0 | 0 | 20 (39.2) | 16 (31.4) | 15 (29.4) | 12 (23.5) | 0 | 18 (35.3) | 9 (17.6) | 12 (23.5) | 4 (7.8) | |
VS | 0 | 0 | 0 | 0 | 0 | 0 | 31 (60.8) | 35 (68.6) | 36 (70.6) | 39 (76.4) | 0 | 33 (64.7) | 42 (82.4) | 39 (76.5) | 47 (92.2) | |
Effectiveness of diabetes information booklet | VD | 51 (94.4) | 27 (54) | 22 (44) | 20 (40) | 28 (56) | 51 (94.4) | 0 | 0 | 0 | 0 | 50 (92.6) | 0 | 0 | 0 | 0 |
SD | 3 (5.6) | 9 (18) | 15 (30) | 13 (26) | 18 (36) | 2 (3.7) | 0 | 0 | 0 | 0 | 3 (5.6) | 0 | 0 | 0 | 0 | |
N | 0 | 13 (26) | 13 (26) | 17 (34) | 4 (8) | 1 (1.8) | 1 (1.9) | 1 (1.9) | 1 (1.9) | 1 (1.9) | 1 (1.8) | 1 (1.9) | 0 | 0 | 0 | |
SS | 0 | 1 (2) | 0 | 0 | 0 | 0 | 28 (54.9) | 24 (47.1) | 26 (51) | 24 (47.1) | 0 | 18 (35.3) | 16 (31.4) | 22 (43.1) | 17 (33.3) | |
VS | 0 | 0 | 0 | 0 | 0 | 0 | 22 (43.1) | 26 (51) | 24 (47.1) | 26 (51) | 0 | 32 (62.7) | 35 (68.6) | 29 (56.9) | 34 (66.7) | |
Effectiveness of diabetic food chart | VD | 45 (83.3) | 3 (6) | 3 (6) | 2 (4) | 3 (6) | 41 (75.9) | 0 | 0 | 0 | 0 | 43 (79.6) | 0 | 0 | 0 | 0 |
SD | 3 (5.6) | 5 (10) | 4 (8) | 6 (12) | 9 (18) | 7 (13) | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |
N | 4 (7.4) | 15 (30) | 26 (52) | 26 (52) | 27 (54) | 6 (11.1) | 0 | 0 | 0 | 0 | 7 (13) | 0 | 0 | 0 | 0 | |
SS | 2 (3.7) | 27 (54) | 17 (34) | 16 (32) | 11 (22) | 0 | 2 (3.9) | 3 (5.9) | 1 (1.9) | 1 (1.9) | 4 (7.4) | 3 (5.9) | 3 (5.9) | 5 (9.8) | 1 (1.9) | |
VS | 0 | 0 | 0 | 0 | 0 | 0 | 49 (96.1) | 48 (94.1) | 50 (98) | 50 (98) | 0 | 48 (94.1) | 48 (94.1) | 46 (90.2) | 50 (98) | |
Effectiveness of overall counselling and education programme | VD | 39 (72.2) | 29 (58) | 28 (56) | 30 (60) | 24 (48) | 34 (63.0) | 0 | 0 | 0 | 0 | 33 (61.1) | 0 | 0 | 0 | 0 |
SD | 14 (25.9) | 16 (32) | 19 (38) | 15 (30) | 22 (44) | 14 (25.9) | 0 | 0 | 0 | 0 | 13 (24.1) | 0 | 0 | 0 | 0 | |
N | 1 (1.8) | 5 (10) | 3 (6) | 5 (10) | 4 (8) | 6 (11.1) | 6 (11.8) | 3 (5.9) | 4 (7.8) | 3 (5.9) | 8 (14.8) | 7 (13.7) | 8 (15.7) | 5 (9.8) | 3 (5.9) | |
SS | 0 | 0 | 0 | 0 | 0 | 0 | 29 (56.8) | 32 (62.7) | 37 (72.5) | 36 (70.6) | 0 | 33 (64.7) | 33 (64.7) | 35 (68.6) | 31 (60.8) | |
VS | 0 | 0 | 0 | 0 | 0 | 0 | 16 (31.4) | 16 (31.4) | 10 (19.6) | 12 (23.5) | 0 | 11 (21.6) | 10 (19.6) | 11 (21.6) | 17 (33.3) | |
Medication used for diabetes treatment | VD | 2 (3.7) | 0 | 0 | 0 | 0 | 11 (20.4) | 0 | 0 | 0 | 0 | 10 (18.5) | 0 | 0 | 0 | 0 |
SD | 5 (9.3) | 0 | 0 | 4 (8) | 6 (12) | 7 (13.0) | 0 | 0 | 0 | 0 | 8 (14.8) | 0 | 0 | 0 | 0 | |
N | 47 (87.0) | 11 (22) | 22 (44) | 23 (46) | 30 (60) | 36 (66.7) | 20 (39.2) | 14 (27.4) | 12 (23.5) | 10 (19.6) | 32 (59.3) | 21 (41.2) | 18 (35.3) | 9 (17.6) | 6 (11.8) | |
SS | 0 | 38 (76) | 26 (52) | 23 (46) | 14 (28) | 0 | 3 (5.9) | 4 (7.8) | 3 (5.9) | 3 (5.9) | 4 (7.4) | 14 (27.4) | 8 (15.7) | 4 (7.8) | 1 (1.9) | |
VS | 0 | 1 (2) | 2 (4) | 0 | 0 | 0 | 28 (54.9) | 33 (64.7) | 36 (70.6) | 38 (74.5) | 0 | 16 (31.4) | 25 (49) | 38 (74.5) | 44 (86.2) | |
Counselling related to medicines use | VD | 8 (14.8) | 0 | 0 | 0 | 0 | 7 (13.0) | 0 | 0 | 0 | 0 | 13 (24.1) | 0 | 0 | 0 | 0 |
SD | 17 (31.5) | 0 | 6 (12) | 10 (20) | 1 (2) | 11 (20.4) | 0 | 0 | 0 | 0 | 11 (20.4) | 0 | 0 | 0 | 0 | |
N | 28 (51.9) | 15 (30) | 19 (38) | 12 (24) | 13 (26) | 30 (55.6) | 20 (39.2) | 14 (27.4) | 12 (23.5) | 10 (19.6) | 25 (46.3) | 21 (41.2) | 18 (35.3) | 9 (17.6) | 6 (11.8) | |
SS | 1 (1.8) | 33 (66) | 21 (42) | 23 (46) | 35 (70) | 6 (11.1) | 4 (7.8) | 2 (3.9) | 3 (5.9) | 1 (1.9) | 5 (9.3) | 6 (11.8) | 7 (13.7) | 5 (9.8) | 1 (1.9) | |
VS | 0 | 2 (4) | 4 (8) | 5 (10) | 1 (2) | 0 | 27 (52.9) | 35 (68.6) | 36 (70.6) | 40 (78.4) | 0 | 24 (47) | 26 (50.9) | 37 (72.5) | 44 (86.2) | |
Information about side effects of medicines | VD | 8 (14.8) | 6 (12) | 8 (16) | 6 (12) | 0 | 10 (18.5) | 0 | 0 | 0 | 0 | 17 (31.5) | 1 (1.9) | 0 | 0 | 0 |
SD | 25 (46.3) | 24 (48) | 29 (58) | 28 (56) | 25 (50) | 22 (40.7) | 2 (3.9) | 2 (3.9) | 3 (5.9) | 0 | 23 (42.6) | 5 (9.8) | 2 (3.9) | 2 (3.9) | 2 (3.9) | |
N | 21 (38.9) | 20 (40) | 12 (24) | 16 (32) | 25 (50) | 18 (33.3) | 32 (62.7) | 19 (37.2) | 18 (35.3) | 15 (29.4) | 9 (16.7) | 19 (37.2) | 17 (33.3) | 18 (35.3) | 15 (29.4) | |
SS | 0 | 0 | 1 (2) | 0 | 0 | 4 (7.4) | 17 (33.3) | 29 (56.8) | 30 (58.8) | 35 (68.6) | 5 (9.3) | 26 (50.9) | 32 (62.7) | 31 (60.8) | 32 (62.7) | |
VS | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 (1.9) | 0 | 1 (1.9) | 0 | 0 | 0 | 0 | 2 (3.9) |