Structural
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The organizing and planning of quality efforts
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Political
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Relationships within the organization and dealing with the politics of change
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Cultural
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Building a shared understanding and commitment around the improvement process
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Educational
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Embedding and nurturing a continuous learning process
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Emotional
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Energizing, mobilizing and inspiring staff to join in with the QI work
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Physical and Technical
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The design and use of physical, informational and technological infrastructure that supports quality efforts.
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