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Table 5 Promax rotated factor solution for the birth phase
| Factor | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| Factor name | Confidentiality | Choice | Dignity | Prompt attention | Autonomy | Communication | Quality of basic amenities | Unique variance | |
| Respect shown during examinations (midwife) | .032 | .096 | .670 | -.004 | -.053 | -.004 | -.178 | .243 | .305 |
| Examination room suitable to provide privacy | .090 | .018 | .792 | .018 | -.163 | -.221 | .137 | -.013 | .277 |
| Treated with respect (midwife) | -.103 | -.138 | .871 | .037 | -.059 | .001 | .057 | .071 | .310 |
| Respect shown during examinations (nurse) | -.004 | .031 | .768 | -.051 | .092 | .193 | -.095 | -.061 | .267 |
| Treated with respect (nurse) | -.056 | -.103 | .568 | .032 | .017 | .244 | .067 | .029 | .265 |
| Involved in making a decision regarding your examinations or treatments | -.163 | .041 | .065 | -.058 | .895 | -.051 | .010 | .080 | .279 |
| Able to refuse examinations or treatments | .011 | -.029 | -.162 | .044 | 1.009 | .059 | -.102 | -.006 | .242 |
| Asked permission before testing or starting treatment | .059 | .187 | -.033 | -.046 | .693 | -.067 | -.046 | .003 | .377 |
| Protecting your confidentiality during consultations (midwife) | .635 | .055 | .135 | -.003 | .062 | -.048 | .100 | .039 | .234 |
| Confidentiality kept on provided information (midwife) | .773 | .076 | .099 | -.098 | .055 | .014 | .078 | -.064 | .179 |
| Confidentiality of patients’ medical records preserved (midwife) | .843 | .063 | .086 | -.117 | .065 | -.020 | -.070 | .033 | .161 |
| Protecting your confidentiality during consultations (nurse) | .548 | -.081 | -.051 | .091 | -.192 | -.126 | .071 | .156 | .584 |
| Confidentiality kept on provided information (nurse) | .955 | -.079 | -.066 | .144 | -.108 | .113 | -.023 | -.050 | .156 |
| Confidentiality of patients’ medical records preserved (nurse) | .872 | .012 | -.160 | .099 | .046 | .089 | .003 | .016 | .140 |
| Information clearly explained (midwife) | .236 | -.221 | -.072 | .164 | .225 | .236 | .000 | .359 | .281 |
| Information about other treatment options (midwife) | .065 | .057 | -.022 | -.155 | .157 | .181 | .093 | .641 | .211 |
| Encouraged to ask questions about diseases. treatment and care (midwife) | .105 | .010 | .131 | .006 | -.068 | .201 | -.059 | .694 | .233 |
| Information clearly explained (nurse) | .032 | -.139 | -.041 | .013 | .057 | .720 | .085 | .188 | .234 |
| Information about other treatment options (nurse) | .009 | .079 | -.062 | -.078 | .079 | .701 | .085 | .225 | .172 |
| Encouraged to ask questions about diseases. treatment and care (nurse) | .065 | .047 | .124 | -.036 | -.090 | .699 | -.045 | .227 | .216 |
| Experience of the waiting time when arriving on the place of delivery | .154 | .031 | -.102 | .743 | -.121 | .012 | -.051 | .005 | .423 |
| Experience of the waiting time on examinations | -.108 | .109 | .030 | .683 | .003 | -.001 | -.096 | .399 | .257 |
| Experience of the waiting time after you asked for help (midwife) | -.056 | .196 | .072 | .724 | -.068 | -.101 | -.031 | -.014 | .360 |
| Accessibility by phone (midwife) | -.026 | .013 | .188 | .082 | .089 | .099 | .270 | .080 | .493 |
| Travelling time to the place of birth | .082 | -.144 | .085 | .514 | .215 | .038 | .028 | -.174 | .463 |
| Experience of the waiting time after you asked for help (nurse) | .012 | .034 | .030 | .406 | -.023 | .118 | .234 | -.002 | .387 |
| Accessibility by phone (nurse) | .055 | .164 | -.020 | .195 | -.033 | .237 | .218 | -.023 | .402 |
| Facilitate the support of relatives and friends (midwife) | .144 | .025 | .000 | -.064 | -.098 | -.032 | .937 | -.017 | .253 |
| Consideration of home situation when planning appointments/examinations | .123 | .101 | .089 | -.121 | .190 | .018 | .466 | .119 | .253 |
| Facilitate the support of relatives and friends (nurse) | -.091 | .075 | .050 | .077 | -.057 | .219 | .690 | -.026 | .287 |
| Hygiene of the toilets and examination rooms. | -.068 | -.086 | .244 | .167 | .206 | .108 | .151 | -.160 | .503 |
| Comfort of the examination rooms and waiting rooms | .157 | -.002 | .256 | .303 | .201 | -.108 | .005 | -.241 | .440 |
| Quality of the food | -.078 | .237 | .143 | .171 | .193 | -.153 | -.039 | -.028 | .667 |
| Able to choose own health care provider (midwife) | .119 | .611 | -.116 | .124 | .032 | -.264 | .144 | .132 | .383 |
| Able to be referred to a medical specialist (midwife) | .267 | .398 | .127 | -.165 | .069 | -.062 | .014 | .074 | .404 |
| Presence of different health care providers (midwife) | .062 | .622 | -.039 | .056 | .066 | .128 | -.096 | .043 | .295 |
| Continuity of care by one health care provider (midwife) | .059 | .434 | .148 | .179 | .034 | -.003 | -.094 | .119 | .321 |
| Able to choose own health care provider (nurse) | -.207 | .683 | -.123 | .020 | .077 | -.062 | .344 | -.016 | .327 |
| Presence of different health care providers (nurse) | -.043 | .760 | -.002 | -.029 | -.076 | .495 | -.169 | -.150 | .269 |
| Continuity of care of one health care provider (nurse) | -.045 | .492 | -.024 | .049 | -.101 | .558 | .065 | -.131 | .294 |
