Main themes | Sub themes |
---|---|
1. Health professionals role in health service | ● What role involves |
● Boundaries of the role | |
● Patient expectation of their role | |
● Expectations of other health professionals role | |
2. Health professionals’ expectations of patients | |
3. Relationship with community | |
4. System/service issues | |
5. Understanding of health literacy* | ● Patient |
● System | |
6. Assessing health literacy | ● Communication |
● Encourage/acknowledge health literacy practices | |
● Identify patients health literacy needs | |
● Building health literacy | |
7. Perceived barriers to health literacy* | ● Systematic/structural |
● Social | |
● Cultural | |
8. Working with other health professionals | ● Doctors |
● Nurses | |
● Other health professionals | |
9. Health literacy resources | ● Pamphlets |
● Visuals | |
● Videos | |
10. Effective strategies for working with low health literate patients | ● Support role/advocate |
● Tailored care | |
● Communication | |
● Reinforcement | |
● Engagement with patients |