Table 7 Correlations between each howRwe items and the sum of the other three items, the Friends and Family Test (FFT) question and the howRu summary score
From: A short generic patient experience questionnaire: howRwedevelopment and validation
howRwe item | Sum of the other threehowRweitems | Item to FFT question | Item tohowRusummary score |
|---|---|---|---|
(r) | (r) | (r) | |
Treat me kindly | 0.60 (0.56, 0.64) | -0.36 (-0.42, -0.30) | 0.08 (0.01, 0.15) |
Listen and explain | 0.66 (0.62, 0.70) | -0.42 (-0.47, -0.36) | 0.08 (0.01, 0.15) |
See me promptly | 0.64 (0.60, 0.68) | -0.44 (-0.49, -0.38) | -0.06 (-0.13, 0.01) |
Well organised | 0.74 (0.71, 0.77) | -0.48 (-0.53, -0.43) | 0.02 (-0.05, 0.09) |
howRwe summary score | - | -0.53 (-0.58, -0.48) | 0.02 (-0.05, 0.09) |