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Table 5 Mean scores for each item and howRwe score

From: A short generic patient experience questionnaire: howRwedevelopment and validation

Item

Mean score

Mean score

95% confidence

St dev

(raw data)

(0-100 scale)

limits

Treat me kindly

2.80

93.2

92.2 - 94.2

14.7

Listen and explain

2.72

90.5

89.3 - 91.6

16.7

See me promptly

2.39

79.6

77.9 - 81.3

25.5

Well organised

2.54

84.8

83.3 - 88.1

22.9

howRwe score

10.44

87.0

85.9 - 88.1

16.4