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Table 5 Mean scores for each item and howRwe score

From: A short generic patient experience questionnaire: howRwedevelopment and validation

Item Mean score Mean score 95% confidence St dev
(raw data) (0-100 scale) limits
Treat me kindly 2.80 93.2 92.2 - 94.2 14.7
Listen and explain 2.72 90.5 89.3 - 91.6 16.7
See me promptly 2.39 79.6 77.9 - 81.3 25.5
Well organised 2.54 84.8 83.3 - 88.1 22.9
howRwe score 10.44 87.0 85.9 - 88.1 16.4