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Table 3 Distribution of responses for each item (%)

From: A short generic patient experience questionnaire: howRwedevelopment and validation

Item Excellent Good Fair Poor
Treat me kindly 671 (81.0%) 148 (17.9%) 7 (0.8%) 2 (0.2%)
Listen and explain 609 (73.6%) 202 (24.4%) 16 (1.9%) 1 (0.1%)
See me promptly 447 (54.0%) 273 (33.0%) 90 (10.9%) 18 (2.2%)
Well organised 530 (64.0%) 233 (28.1%) 51 (6.2%) 14 (1.7%)