Table 4 Typology of support and control in business formats in franchising in healthcare
Process dynamics | Types of business format | |||
|---|---|---|---|---|
Extensive business format(high control, much support of high importance or quality) | Supporting business format(low control, much support of high importance or quality) | Bureaucratic business format(high control, little support of low importance or quality) | Minimal business format(low control, little support of low importance or quality) | |
Level of overhead (sys) | High | Medium | Medium | Low |
Level of bureaucracy (sys/unit) | High | Low | High | Low |
Ease of system-wide adaptation (sys) | High | Medium | Medium | Low |
Uniform presentation (sys/unit) | High | Medium | Medium | Low |
Predictable/guaranteed performance levels (sys/unit) | High | Medium | Medium | Low |
Accelerating implementation of practices (unit) | Medium | Medium | Low | Low |
Resistance to change (clash autonomy) (unit) | High | Low | High | Low |
Ease of local adaptation (unit) | Low | High | Low | High |
Ease of knowledge sharing (unit) | High | Medium | Medium | Low |