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Table 2 Dimensions of evaluation – positive and negative statements

From: Patient satisfaction with healthcare provided by family doctors: primary dimensions and an attempt at typology

Dimensions of evaluation

Positive

Negative

Total

 

n

(%)

n

(%)

N

(%)

Doctor-patient interaction

255

(49.6)

259

(50.4)

514

(39.4)

Contextual factors

92

(33.5)

183

(66.5)

275

(21.0)

General assessment

155

(73.5)

56

(26.5)

211

(16.2)

Competences of the doctor

87

(51.8)

81

(48.2)

168

(12.9)

Personality traits

100

(73.5)

37

(26.5)

137

(10.5)

Total

689

(58.8)

616

(47.2)

1305

(100.0)