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Table 2 Dimensions of evaluation – positive and negative statements

From: Patient satisfaction with healthcare provided by family doctors: primary dimensions and an attempt at typology

Dimensions of evaluation Positive Negative Total
  n (%) n (%) N (%)
Doctor-patient interaction 255 (49.6) 259 (50.4) 514 (39.4)
Contextual factors 92 (33.5) 183 (66.5) 275 (21.0)
General assessment 155 (73.5) 56 (26.5) 211 (16.2)
Competences of the doctor 87 (51.8) 81 (48.2) 168 (12.9)
Personality traits 100 (73.5) 37 (26.5) 137 (10.5)
Total 689 (58.8) 616 (47.2) 1305 (100.0)