Table 2 Overview of the mean parameters investigated in the study
From: The variability and predictors of quality of AIDS care services in Brazil
SERVICE INPUTS | ORGANIZATION | MANAGEMENT |
|---|---|---|
▪ doctors experienced in providing HIV care | ▪ pre-booked appointments | ▪ manager's professional profile |
▪ staffing ratios for nurses, social workers, psychologists, dentists, pharmacists | ▪ follow-up appointment booking | ▪ manager's responsibilities |
▪ auxiliary personnel | ▪ length of booking interval | ▪ patient registration and record-keeping |
▪ availability of medical specialties for referral | ▪ length of consultation | ▪ data security and patient confidentiality |
▪ medication supplies (ARV and others) | ▪ caseload | ▪ confidential reminder system for non-attendants |
▪ radiology services and laboratory tests | ▪ non pre-booked appointments | ▪ regular team meetings |
▪ occupational bio-safety | ▪ referrals among professionals | ▪ planning and monitoring processes |
▪ public transportation to access service | ▪ waiting time in the waiting room | ▪ staff training |
▪ hours of operation and working days | ▪ counseling at the time of HIV test | ▪ community linkages |
▪ physical accessibility | ▪ counseling on safer sex and family planning | |
▪ use of guidelines and written protocols | ||
▪ activities to support treatment adherence |