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Figure 2 | BMC Health Services Research

Figure 2

From: Design of a continuous quality improvement program to prevent falls among community-dwelling older adults in an integrated healthcare system

Figure 2

Preliminary flow diagram of care model. Relevant terms: Telecare: Telephonic advice line accepting incoming calls from patients with medical concerns. Telecare Tuck-In: Service that places outgoing calls to patients (typically at the request of a health care professional, but modified in this instance to follow up on relevant incoming calls by patients). Home care services: Arranges services provided in a patient's home, including any or all of the following services: home physical therapy, home occupational therapy, home safety evaluation, visiting nurse.

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