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Table 2 SIPOKS analysis of quality reporting systems issues for system flow weakness

From: An effectiveness analysis of healthcare systems using a systems theoretic approach

NO.

Public Reporting Issues

Key Stakeholder (KS) Concerns

O

P

I

S

1

Accurate and complete source data

Accuracy of pre-populated administrative data, Abstraction inconsistent with abstraction guidelines, Week abstraction guidelines and/or data element definitions, Technical issues

  

x

x

2

Inconsistencies among various data sources for varied reporting systems

Problems with the universality of coverage and data standardization,

Inadequacy of existing IT systems, manpower consumed

  

x

x

3

Validity and meaningfulness of output data, provision of performance benchmarks

Hospitals and physicians distrust and attempt to discredit the data. Benchmarking and interpretability needs to be enhanced

x

x

  

4

Minimal random error

Appropriate statistical processing

 

x

  

5

Accessibility and Awareness of all levels of staff

Not all levels of medical staff can access the data, misunderstanding of data

x

   

6

Timeliness

More of historic interest than a means of identifying present-day care, the change had already occurred by the time the data were issued.

x

x

x

x

7

Supplementary quality improvement support by reporting systems

Training and other quality improvement support can attract the involvement of hospitals

x

   
  1. NOTE: SIPOKS is reversed from left to right. O: output, P: process, I: input, S: supplier
  2. X means the segment of system flow is related to the issue