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Table 4 Patient rating of quality of information about the referral received from the specialist physician

From: Bridging the care continuum: patient information needs for specialist referrals

Question.

Received Information*

 
 

Excellent

N (%)

Very Good

N (%)

Good

N (%)

Fair

N (%)

Poor

N (%)

Didn't Receive Information

N

How would you rate....

      

The information the specialist had about you when you arrived?

119(51)

50(21)

43(19)

11(5)

10(4)

17

The information the specialist gave you about your diagnosis and your prognosis at your visit?

120(50)

56(23)

40(16)

14(6)

12(5)

8

The way that the specialist listened to what you had to say?

132(53)

51(21)

40(16)

12(5)

12(5)

3 (b)

The way the specialist involved you in the decisions about treatment?

119(49)

59(24)

38(16)

12(5)

14(6)

8 (e)

The compassion shown by the specialist?

118(48)

58(23)

38(15)

17(7)

16(7)

3

The information the specialist gave you about follow up care with your primary care provider and or referring doctor?

92(43)

46(21)

50(23)

13(6)

14(6)

35

The information the specialist gave you about what to do if your problems or symptoms got worse?

125(53)

57(24)

32(14)

12(5)

10(4)

14

The written information (except prescriptions) you got from the specialist about your diagnosis and treatment?

98(43)

52(23)

51(23)

10(4)

15(7)

24

The amount of time the specialist spent with you?

115(46)

47(19)

45(18)

17(7)

26(10)

NA

The amount of information the specialist gave you about your condition and treatment?

115(46)

67(27)

44(18)

11(4)

11(4)

2

Overall, the way the referring doctor and the specialist coordinated your care?

110(49)

49(22)

39(17)

10(4)

17(8)

25 (f)

How well you trust the specialist you saw?

144(58)

46(19)

29(12)

12(5)

15(6)

4 (d)

  1. * Percentages are calculated based on the number of patients who received information related to the question (b) Didn't listen at all, (d) Don't trust him/her at all, (e) Didn't involve me at all, (f) As far as I know, there hasn't been any coordination at all