From: Online assessment of patients' views on hospital performances using Rasch model's KIDMAP diagram
Admission to hospital | |
---|---|
Category & Items | |
1 | Was your hospital stay planned in advance or an emergency? |
2 | How organized was the care you received in A & E (or the admissions unit)? |
3 | Following arrival at the hospital, how long did you wait before admission to a room or ward and bed? |
4 | How do you feel about the length of time you were on the waiting list before your admission to hospital? |
5 | Were you given enough notice of your date of admission? |
6 | Were you given a choice of admission dates? |
7 | Was your admission date changed by the hospital? |
8 | Were you given a choice about which hospital you were admitted to? |
9 | You feel wait a long time to get to a bed on a ward? |
The Hospital and Ward | |
10 | During your stay in hospital, did you ever share a room or bay with patients of the opposite sex? |
11 | Ever bothered by noise at night from other patients? |
12 | Bothered by noise at night form hospital staff? |
13 | How clean was the hospital room or ward? |
14 | How clean were the toilets and bathrooms? |
15 | How would you rate the hospital food? |
Doctors | |
16 | Did you get answers that you could understand form a doctor? |
17 | Having confidence and trust in the doctors treating you? |
18 | Doctors talked in front of you as if you weren't there? |
Nurses | |
19 | You get answers that you could understand from a nurse? |
20 | You had confidence and trust in the nurses treating you? |
21 | Nurses talked in front of you as if you weren't there? |
22 | Were there enough nurses on duty to care for you in hospital? |
23 | Staff saying one thing and another quite different happened to you? |
24 | Were you involved to be in decisions about your care and treatment? |
25 | How much information about condition or treatment was given to you? |
26 | Your family talk to a doctor had enough opportunity to do so? |
27 | Hospital staffs talk about your worries and fears? |
28 | Given enough privacy when discussing your condition or treatment? |
27 | Did you find someone on the hospital staff to talk to about your worries and fears? |
30 | How long after using call button before you got the help you needed? |
29 | Were you given enough privacy when being examined or treated? |
32 | Were your scheduled tests, x-rays or scans performed on time? |
Pain | |
33 | Were you ever in any pain? |
34 | Hospital staff did everything the could to help you control your pain? |
Leaving Hospital | |
35 | On the day you left hospital, was your discharge delayed for any reason? |
36 | What was the main reason for the delay? |
37 | How long was the delay? |
38 | Staff explained the purpose of the medicines you could understand? |
39 | Staff told you about any medication side effects to watch when going home? |
40 | Staff told you about any danger signals you should watch for after going home? |
41 | Doctors or nurses gave your family all the information they needed to help you? |
42 | Staff told you how to contact if worries happened after leaving? |
Overall | |
43 | Overall, did you feel you were treated with respect and dignity while you were in hospital? |
44 | How would you rate well the doctors and nurses worked together? |
45 | Overall, how would you rate the care you received? |