From: Sentinel monitoring of activity of out-of-hours services in Norway in 2007: an observational study
Variables | Distribution (%) | Absolute numbers | Rates per 1000 |
---|---|---|---|
Age group | Â | Â | Â |
0–9 years | 21.2 | 395 000 | 660 |
10–19 years | 11.7 | 202 000 | 335 |
20–39 years | 27.2 | 506 000 | 405 |
40–59 years | 19.4 | 360 000 | 279 |
60+ | 20.5 | 381 000 | 424 |
Gender | Â | Â | Â |
Women | 53.9 | 1 096 000 | 425 |
Men | 46.1 | 802 000 | 367 |
Day of week | Â | Â | Â |
Weekdays | 60.6 | 1 134 000 | 242 |
Weekends | 39.4 | 737 000 | 157 |
Time of day | Â | Â | Â |
Daytime | 37.0 | 692 000 | 148 |
Afternoon | 50.8 | 951 000 | 203 |
Night | 12.2 | 228 000 | 49 |
Mode of contact | Â | Â | Â |
Telephone | 65.2 | 1 220 000 | 258 |
Direct attendance | 25.9 | 485 000 | 104 |
Health personnel | 6.0 | 112 000 | 24 |
Through EMCC | 2.2 | 41 000 | 9 |
Others | 0.7 | 13 000 | 3 |
Priority degree | Â | Â | Â |
Green (not urgent) | 76.6 | 1 433 000 | 304 |
Yellow (urgent) | 21.1 | 395 000 | 84 |
Red (acute) | 2.3 | 43 000 | 9 |
Action taken | Â | Â | Â |
Handled by nurse | 24.2 | 453 000 | 96 |
Telephone consultation by doctor | 9.5 | 177 000 | 38 |
Consultation by doctor | 63.0 | 1 179 000 | 250 |
Call out of doctor and ambulance | 1.7 | 32 000 | 7 |
Home visit by doctor | 1.6 | 30 000 | 6 |
Total contacts* | Â | 1 871 000 | 399 |