|
Appointment booked within acceptable timeframe (n = 71)
|
1 (1)
|
3 (4)
|
4 (6)
|
28 (40)
|
35 (49)
|
|
Location easy to find
|
0
|
4 (6)
|
1 (1)
|
39 (54)
|
28 (39)
|
|
Staff were professional (n = 71)
|
0
|
0
|
1 (1)
|
28 (39)
|
42 (59)
|
|
Staff were encouraging (n = 71)
|
0
|
4 (6)
|
2 (3)
|
27 (38)
|
38 (54)
|
|
Staff were courteous (n = 71)
|
0
|
0
|
1 (1)
|
25 (35)
|
45 (63)
|
|
Given opportunity to discuss concerns (n = 71)
|
1 (1)
|
4 (6)
|
3 (4)
|
28 (39)
|
35 (49)
|
|
Satisfied with advice (n = 71)
|
1 (1)
|
8 (11)
|
3 (4)
|
27 (38)
|
32 (45)
|
|
Written discharge plan easy to follow (n = 65)
|
1 (2)
|
4 (6)
|
1 (2)
|
27 (42)
|
32 (49)
|
|
Written discharge plan achievable (n = 65)
|
2 (3)
|
5 (8)
|
8 (12)
|
21 (32)
|
29 (45)
|
|
Had sufficient privacy
|
1 (1)
|
5 (7)
|
5 (7)
|
33 (46)
|
28 (39)
|
|
Satisfied with food quality (n = 67)
|
1 (2)
|
4 (6)
|
3 (5)
|
38 (57)
|
21 (31)
|
|
Satisfied overall (n = 71)
|
2
(3)
|
1
(1)
|
6
(9)
|
27
(38)
|
35
(49)
|
