From: Quality and availability of consumer information on heart failure in Australia
Criteria | Positive assessment % |
---|---|
Presentation | Â |
Is the print legible? | 95 |
Is it appropriate for the intended consumer group? | 90 |
Is the information presented in sections? | 95 |
Do the sections have clear headings? | 79 |
Is there suitable spacing between the individual sentences? | 90 |
Is there suitable spacing between sections? | 84 |
Do the diagrams included provide useful information? | 78 |
Are the diagrams labelled? | 33 |
Are the diagrams of an adequate size? | 89 |
Language | Â |
Is the language and tone used non-judgmental? | 100 |
Is the language used likely to be understood by the consumers who use it? | 100 |
Is the medical terminology, abbreviations, and jargon explained? | 100 |
Is it written in the second person (for example, 'you' instead of 'the patient')? | 100 |
Is the terminology used consistent? (that is, are the same words used to describe the same ideas, procedures or terms?) | 100 |
Does the product avoid the use of global imperatives? (for example, will, should, must) | 95 |
Content | Â |
Is there evidence that consumers were involved in the production of the written consumer health information? | 5 |
Are the aims or objectives of the product clearly stated? | 32 |
Is the intended audience clearly stated in the product? | 32 |
Does the product meet the specified aims? | 83 |
Is information presented in a sequence that is useful to consumers, that is, is the most useful information presented first? (This may not necessarily be a logical sequence) | 44 |
Is the information included in the product current? | 79 |
Is the evidence provided in the product referenced? | 0 |
Is the information presented in a balanced and non-biased way? | 79 |
Are there any omissions that the consumer needs to be aware of? | 74 |
Does the product provide information about areas of uncertainties in knowledge? | 0 |
Has information about further sources of support and help been included? | 32 |
Is the publisher included on the product? | 95 |
Is the date of publication included? | 53 |
Does the product contain the name or names of the author/s? | 37 |
Are the credentials of the authors included? | 21 |
Does the product encourage and support shared decision making or assist consumers to ask questions about their own treatment? | 0 |
Treatment options and outcomes | Â |
Are all the treatment options included? | 33 |
Is there a description of all the treatment options? | 28 |
Is there an indication of the quality and level of evidence to support these options? | 6 |
Are treatment outcomes provided, including information about the risks and benefits? | 6 |
Are the treatment outcomes quantified? | 6 |
Is there a comparative analysis of the treatment choices? | 0 |
Is there a balanced and unbiased description of the treatment options and outcomes? | 6 |
Is there mention of what might happen if the no treatment option is selected? | 6 |
Is information about the gaps and uncertainties in treatment provided? | 0 |