Skip to main content

Advertisement

Table 6 Patient satisfaction with telephone contact with the IEPs compared with the control GP Post

From: Towards integration of general practitioner posts and accident and emergency departments: a case study of two integrated emergency posts in the Netherlands

  IEP Control GP Posts
  n mean n mean
Accessibility 96 4.2* 53 3.9
Interpretation of the question 95 4.2* 52 3.9
Information and communication 91 3.7* 50 2.9
Discharge and aftercare 22 3.7 13 3.8
  1. * significantly higher (p < 0.05), one-way ANOVA
  2. (1 = not satisfied at all, 5 = very much satisfied)