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Table 6 Pairwise comparisons: Bonferroni tests for differences in mean satisfaction levels over time for each of the five health districts (only statistically significant differences shown, P < 0.05)

From: Patient satisfaction with antiretroviral services at primary health-care facilities in the Free State, South Africa – a two-year study using four waves of cross-sectional data

 

Satisfaction with general services

Satisfaction with nurses

Satisfaction with waiting times

Multiple Comparisons

Difference

P

Difference

P

Difference

P

Lejweleputswa

      

   W1 – W4

-

-

-

-

0.788

< 0.001

   W2 – W4

-

-

-

-

0.790

< 0.005

Motheo

      

   W1 – W2

0.633

< 0.001

0.670

< 0.001

0.600

< 0.05

   W1 – W3

0.765

< 0.001

0.777

< 0.001

1.315

< 0.001

   W1 – W4

0.737

< 0.001

0.391

< 0.005

0.942

< 0.001

   W2 – W3

-

-

-

-

0.715

< 0.05

Fezile Dabi

      

   W1 – W2

-0.519

< 0.001

-0.684

< 0.001

  

   W1 – W3

-0.459

< 0.001

-0.462

< 0.001

1.563

< 0.001

   W1 – W4

-0.835

< 0.001

-0.824

< 0.001

1.483

< 0.001

   W2 – W3

-

-

-

-

1.208

< 0.001

   W2 – W4

-0.316

< 0.05

-

-

1.128

< 0.001

   W3 – W4

-0.376

< 0.05

-0.362

< 0.005

-

-

Thabo Mofutsanyana

      

   W1 – W2

-0.352

< 0.001

-0.310

< 0.005

-0.758

< 0.05

   W1 – W3

-0.229

< 0.05

-

-

-

-

   W1 – W4

-0.340

< 0.001

-0.268

< 0.05

-

-

   W2 – W3

-

-

-

-

0.846

< 0.05

Xhariep

      

   W1 – W2

0.266

< 0.05

-

-

0.783

< 0.05