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Table 4 Pairwise comparisons: Bonferroni tests for differences in mean satisfaction levels across five health districts (N = 975)

From: Patient satisfaction with antiretroviral services at primary health-care facilities in the Free State, South Africa – a two-year study using four waves of cross-sectional data

 

Satisfaction with general services

Satisfaction with nurses

Satisfaction with waiting times

Multiple Comparisons

Difference

P

Difference

P

Difference

P

L – M

0.048

n.s.

0.130

< 0.05

0.029

n.s.

L – FD

0.014

n.s.

-0.107

n.s.

1.473

n.s.

L – TM

-0.287

< 0.001

-0.295

< 0.001

-0.277

< 0.001

L – X

-0.023

n.s.

0.024

1.000

0.189

n.s.

M – FD

-0.034

n.s.

-0.237

< 0.001

1.444

< 0.001

M – TM

-0.335

< 0.001

-0.425

< 0.001

-0.307

n.s.

M – X

-0.071

n.s.

-0.106

< 0.05

0.160

n.s.

FD – TM

-0.301

< 0.001

-0.188

< 0.005

-1.750

< 0.001

FD – X

-0.037

n.s.

0.131

n.s.

-1.284

< 0.001

TM – X

0.264

< 0.001

0.319

< 0.001

0.467

< 0.05

  1. n.s. not significant (P ≥ 0.05).
  2. L = Lejweleputswa.
  3. M = Motheo.
  4. FD = Fezile Dabi.
  5. TM = Thabo Mofutsanyana.
  6. X = Xhariep.