Table 3 The proportions of sending laboratories dissatisfied with specimen referral services
Risk of dissatisfaction | Public (%) | Private (%) | All (%) |
|---|---|---|---|
Availability of equipment at referral laboratories | 1/8(12.5) | 1/7(14.3) | 2/15(13.3) |
Communication between receiving and referral laboratories | 1/8 (12.5) | 3/7(47.9) | 4/15 (26.7) |
Timely results feed back from receiving laboratories | 4/7(57.1) | 4/7 (57.1) | Â |
Clear result report | 2/7(28.6) | 2/7(28.6) | 4/14* (28.6) |
Result generated from referral laboratories | 1/8 (12.5) | 1/7(14.3) | 2/15(13.3) |