Table 2 Dissatisfaction of laboratory procedure by educational level
Risk Factors | Some education | Primary Education | Secondary Education | Higher Education |
|---|---|---|---|---|
Phlebotomy | 9/50(18.0) | 9/134(6.7) | 3/54(5.6) | 3/54(5.6) |
Phlebotomist attitude | 11/50(22.0) | 11/134(8.2) | 3/54(5.6) | 5/55(9.3) |
Clear instructions | 7/55(15.6) | 12/109(11.0) | 4/46(8.7) | 4/45(8.9) |
Timely Instructions | 8/50(16.0) | 27/133(20.3) | 9/55(16.7) | 8/55(14.5) |
Cleanness | 6/50(12.0) | 18/136(13.2) | 9/54(16.7) | 11/55(20.0) |
Privacy | 12/50(24.0) | 25/136(18.4) | 14/54(25.9) | 20/55(36.4) |
Waiting time | 11/50(22.0) | 39/136(28.7) | 33/54(59.3)* | 20/54(37.0) |
Result Notification | 1/46(2.2) | 3/133(2.3) | 6/51(11.8)* | 2/52(3.8) |
Laboratory placement | 15/48(31.3) | 43/135(31.9) | 26/54(48.1) | 18/54(33.3) |