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Table 2 Dissatisfaction of laboratory procedure by educational level

From: Patient's dissatisfaction with the public and private laboratory services in conducting HIV related testing in Tanzania

Risk Factors Some education Primary Education Secondary Education Higher Education
Phlebotomy 9/50(18.0) 9/134(6.7) 3/54(5.6) 3/54(5.6)
Phlebotomist attitude 11/50(22.0) 11/134(8.2) 3/54(5.6) 5/55(9.3)
Clear instructions 7/55(15.6) 12/109(11.0) 4/46(8.7) 4/45(8.9)
Timely Instructions 8/50(16.0) 27/133(20.3) 9/55(16.7) 8/55(14.5)
Cleanness 6/50(12.0) 18/136(13.2) 9/54(16.7) 11/55(20.0)
Privacy 12/50(24.0) 25/136(18.4) 14/54(25.9) 20/55(36.4)
Waiting time 11/50(22.0) 39/136(28.7) 33/54(59.3)* 20/54(37.0)
Result Notification 1/46(2.2) 3/133(2.3) 6/51(11.8)* 2/52(3.8)
Laboratory placement 15/48(31.3) 43/135(31.9) 26/54(48.1) 18/54(33.3)
  1. *p = 0.001 OR = 5.2 95% CI (2.2–12.2)
  2. **p = 0.0001 OR = 5.1 95% CI (2.2–12.2)