Department used | |||||
---|---|---|---|---|---|
 | HCOV | HCNM |  | ||
 | N | % | N | % | p-value |
Chronic diseases – Follow up | 3099 | 52.51% | 3791 | 64.23% |  |
Emergency Room | 1255 | 21.26% | 1049 | 17.78% | Â |
Pediatric Clinic | 784 | 13.29% | 562 | 9.53% | Â |
Vaccinations | 432 | 7.32% | 379 | 6.43% | <0.001 |
Home visits | 332 | 5.62% | 120 | 2.03% | Â |
Total | 5902 | 100.00% | 5902 | 100.00% | Â |
Referral rate | |||||
Referrals to secondary or tertiary care hospitals | 142 | 2.41% | 368 | 6.23% | <0.001 |
Contacts per patient per year | |||||
Contacts per patient per year (ratio) | 3.04 | Â | 1.67 | Â | <0.001 |
Top 5 reasons for visit (ICPC-2) | |||||
 | Relative frequency (%) | Rank | Relative frequency (%) | Rank |  |
Cough | 10.04 | 1 | 7.16 | 1 | Â |
Fear of hypertension | 9.32 | 2 | 6.89 | 2 | Â |
Headache | 6.73 | 3 | 4.26 | 6 | Â |
Fever | 5.38 | 4 | 6.42 | 3 | Â |
Chest symptom | 5.14 | 5 | 5.62 | 4 | Â |
Top 5 reasons for choosing PHC unit | |||||
 | Relative frequency (%) | Rank | Relative frequency (%) | Rank |  |
It is close to my home | 52.67 | 1 | 34.21 | 2 | Â |
Was satisfied of previous visit | 51.47 | 2 | 23.45 | 4 | Â |
Low time to wait | 25.49 | 3 | 10.46 | 7 | Â |
It is free | 23.56 | 4 | 24.62 | 3 | Â |
It was the only one open around | 13.62 | 5 | 40.57 | 1 | Â |