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Table 2 Contents of Mail-out System Survey questionnaire

From: Describing and analysing primary health care system support for chronic illness care in Indigenous communities in Australia's Northern Territory – use of the Chronic Care Model

Section in the questionnaire Summary of contents
Organisational influence AGPAL* accreditation status, discrete funding for chronic illness care, claim for Enhanced Primary Care (EPC) items through Medicare, use of business plan/performance indicators.
Community linkages Chronic disease related programs running in the community, partnership with other community organisations (through what kind of project or activity), networking with outside organisations.
Self-management support Use of peer/group education sessions, use of interpreters, teaching aids/resources (videos, posters, models, illustrations, and pamphlets), self-care facilities (weighing scales for the public).
Clinical decision support Use of best practice guidelines
Delivery system design Numbers of staff (nurses, Aboriginal health workers, general practitioners, district medical officers, administration/support personnel), gender composition, Indigenous status of staff, duration of employment, years in Indigenous health; details of visiting services (types, frequencies, and adequacy); staff shortage; availability of relief staff; roles of health care team members in relation to chronic illness care; and pharmacy systems.
Clinical information systems Types of disease register/recall and reminder systems used, software used, computer training.
  1. * Australian General Practice Accreditation Limited.