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Table 1 Application of methods

From: Using a multi-method, user centred, prospective hazard analysis to assess care quality and patient safety in a care pathway

Method Training Details of method application Perceived difficulties Perceived advantages
Observation 1 days training with a human factors expert Nursing activities were observed during 1 working day. • Recording of events whilst observing • Provides valuable information that would not be available through any other method
Care pathway development None Meetings/discussion with staff were held to develop the care pathway. Following the first meeting a first draft of the pathway was developed and discussed with the supported discharge care team at further meetings. The final version was agreed by all staff. • Requires time commitments from busy health professionals
• May require specialist software to create pathway
• Incorporates all relevant health care professionals' views and experiences of the care process
Interviews with staff and patients 5 day qualitative data collection and analysis course Interviews were undertaken once the care pathway had been finalised. Each interview lasted approx 45 minutes to 1 hour. Analysis of this data accounted for the majority of time spent on data analysis • Ethics approval probably required
• Analysis is time consuming
• Provides richer and more detailed information than questionnaires