Service* | 1998–2002 % (n) | 1998 % (n) | 2002 % (n) | Adjusted odds ratios** | P-value*** | ||||
---|---|---|---|---|---|---|---|---|---|
 |  |  |  | 1998 | 1999 | 2000 | 2001 | 2002 |  |
Unscheduled care | 15.5 (5223) | 16.0 (1155) | 15.3 (887) | 1 | 1.06 | 0.95 | 0.99 | 1.05 | 0.170 |
Usual GP | 9.7 (3245) | 10.5 (758) | 9.0 (521) | 1 | 0.97 | 0.92 | 0.93 | 0.92 | 0.763 |
Family/friends | 7.7 (2582) | 7.7 (558) | 7.2 (421) | 1 | 1.12 | 1.02 | 0.99 | 1.00 | 0.341 |
Pharmacist | 6.9 (2309) | 7.5 (541) | 6.3 (368) | 1 | 1.02 | 0.91 | 0.92 | 0.99 | 0.373 |
A&E/999 ambulance | 1.8 (605) | 1.5 (105) | 2.1 (120) | 1 | 1.32 | 1.19 | 1.12 | 1.11 | 0.336 |
Telephone helpline | 1.0 (339) | 0.7 (47) | 1.5 (88) | 1 | 1.39 | 1.51 | 1.78 | 2.47 | 0.008 |
Someone else at GP practice but not a doctor | 1.2 (417) | 1.2 (89) | 1.5 (87) | 1 | 1.02 | 0.84 | 0.98 | 1.27 | 0.223 |
Outpatient clinic | 1.2 (402) | 1.1 (77) | 1.3 (74) | 1 | 1.23 | 1.26 | 0.85 | 1.06 | 0.112 |
GP, not usual GP | 0.9 (296) | 0.9 (66) | 0.9 (51) | 1 | 1.11 | 0.76 | 0.97 | 1.03 | 0.380 |
Hospital admission | 0.7 (227) | 0.6 (42) | 0.8 (49) | 1 | 1.45 | 1.07 | 0.94 | 1.20 | 0.260 |
Dentist | 0.7 (250) | 1.0 (70) | 0.7 (42) | 1 | 0.85 | 0.58 | 0.59 | 0.78 | 0.044 |
Complementary therapist | 0.5 (157) | 0.5 (35) | 0.4 (22) | 1 | 0.74 | 1.34 | 1.09 | 0.96 | 0.236 |
Physiotherapist | 0.4 (148) | 0.4 (32) | 0.4 (21) | 1 | 1.02 | 0.92 | 0.90 | 0.53 | 0.460 |
Walk in centre | 0.1 (49) | 0 | 0.3 (20) | - | - | 1 | 1.78 | 1.80 | 0.293 |