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Table 4 Main topics of the inquiries (multiple nominations) with gender specific and age specific differences *

From: The federal government commissioner for patient issues in Germany: initial analysis of the user inquiries

Main topics

n

%

%

%

%

%

%

 

total

total

men

women

<60 years

60–69 years

>70 years

Services of the health insurances

643

75.7

*71.5

*80.1

75.4

84.1

84.8

Diseases

432

51.6

*45.9

*57.6

57.9

54.0

60.6

Alternative medicine

61

7.6

*4.9

*10.4

12.3

7.9

4.5

Home care

49

6.1

5.1

7.1

**3.5

**4.8

**18.2

Prevention/health promotion

38

4.7

4.6

4.8

1.8

1.6

9.1

Dentistry

36

4.5

4.1

4.8

7.0

4.8

1.5

New diagnostic/therapeutic procedures

30

3.7

3.4

4.0

8.8

3.2

4.5

Rehabilitation

28

3.5

3.4

3.5

3.5

***7.9

***0.0

Treatment errors

28

3.5

3.2

3.8

7.0

***0.0

***6.1

Pension

19

2.4

*3.4

*1.3

1.8

1.6

6.1

  1. * Statistically significant values in bold face print: Chi-square: p < 0.05 for *men vs. women, **<60–69 years old vs. ≥70 years old, ***60–69 years old vs. ≥70 years old.