Dental practice satisfaction with preferred provider organizations

Table 4 Decomposing differences among plans in overall satisfaction by compensation, communication, and claims service

* p < .05
^a The total effect is the plan coefficient from the reduced model presented in Table 3 (Model 1).
^b The direct effect is the plan coefficient from the full model presented in Table 3 (Model 2).
^c The indirect effects are the arithmetic differences (B_R - B_F) between the coefficient for plan from reduced equations omitting each mediator variable (B_R) and the coefficient from the full model (B_F).

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