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Table 4 Appendix A. The questionnaire

From: The structure of quality systems is important to the process and outcome, an empirical study of 386 hospital departments in Sweden

Labels Questions
Structure  
A1 Do the clinic's employees and managers have time to work with quality improvement?
A2 Are there enough employees to implement new quality improvement methods?
A3 Do the clinic's employees and managers have the right competence for working with quality improvement?
A4 Are the clinic's routines documented in a quality manual or similar? (such as filing system with routines for treatment, quality development or evaluation.)
A5 Are there documents on which employee should do what in quality improvement?
A6 Does the clinic have administrative support for working with quality? (such as access to computers, secretaries or advice on how to work with quality improvement.)
Process  
B1 In general, is it easy to get support from the clinic's colleagues when trying to implement new organisational improvements?
B2 In general, is it easy to get support from the clinic's managers when trying to implement new organisational improvements?
B3 Are the clinic's employees positive to reporting incidents?
B4 Are members of all professions participating actively in working with quality?
B5 Are most of the clinic's employees participating actively in working with quality?
B6 Do members of different professions co-operate regarding quality related work?
Outcome  
C1 Does the clinic have precise quality related goals for the clinic?
C2 Does the clinic periodically evaluate if the quality related goals are accomplished?
C3 Are the results of the evaluations documented?
C4 Are the results of the evaluations communicated to the employees?
C5 Are new employees introduced to the clinic's routines for working with quality?
C6 Do the clinic's employees get opportunities to educate themselves in how to work with quality improvement?