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Table 1 Pearson Correlation of Normally Distributed Items

From: REFERQUAL: a pilot study of a new service quality assessment instrument in the GP exercise referral scheme setting

Item Pearson Correlation (r) N
Responsiveness11 0.963 27
Responsiveness13 0.976 27
Assurance15 0.933 27
Empathy22 0.958 27
Empathy24 0.952 26
GP30 0.964 25
GP31 0.985 26
Personal32 0.920 27
Personal34 0.962 27
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BMC Health Services Research

ISSN: 1472-6963

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