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Table 6 Patients' expectations and experiences (n = 446 referrals)

From: Referrals from general practice to consultants in Germany: If the GP is the initiator, patients' experiences are more positive

  (strongly) agree
  n %
Expectations   
Detailed information about my disease 294 66%
More diagnostic certainty 356 80%
Exclusion of serious illness 275 62%
Information about treatment options 255 57%
Recommendation for specific treatments 260 59%
Specific treatment is provided 238 53%
Experiences   
Consultant was well informed by GP # 360 81%
Friendly treatment in consultants practice # 351 79%
GP received adequate information from consultant # 333 75%
I received examinations or treatments which had not been mentioned by my GP 63 14%
I was overall satisfied with referral # 371 83%
Treatment changed due to referrals results 198 44%
Referral was unnecessary 26 6%
I received important information # 147 33%
My GP has received important information # 329 74%
My GP should have prepared me better on the referral 16 4%
Specialist should have explained me more 161 36%
  1. # Items included in the scale "patient experiences". (alpha = 0.7315)