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Table 6 Patients' expectations and experiences (n = 446 referrals)

From: Referrals from general practice to consultants in Germany: If the GP is the initiator, patients' experiences are more positive

 

(strongly) agree

 

n

%

Expectations

  

Detailed information about my disease

294

66%

More diagnostic certainty

356

80%

Exclusion of serious illness

275

62%

Information about treatment options

255

57%

Recommendation for specific treatments

260

59%

Specific treatment is provided

238

53%

Experiences

  

Consultant was well informed by GP #

360

81%

Friendly treatment in consultants practice #

351

79%

GP received adequate information from consultant #

333

75%

I received examinations or treatments which had not been mentioned by my GP

63

14%

I was overall satisfied with referral #

371

83%

Treatment changed due to referrals results

198

44%

Referral was unnecessary

26

6%

I received important information #

147

33%

My GP has received important information #

329

74%

My GP should have prepared me better on the referral

16

4%

Specialist should have explained me more

161

36%

  1. # Items included in the scale "patient experiences". (alpha = 0.7315)