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Table 5 Factor analysis of the perceived QMS benefits

From: Managerial attitude to the implementation of quality management systems in Lithuanian support treatment and nursing hospitals

Factor Variable Loading Total variance explained
Factor I Improved work quality and safety Stronger sense of security among patients .727 44.45%
  Lower number of undesirable incidents .782  
  Lower number of mistakes .673  
  Improved work organization .548  
  Safer work environment .760  
Factor II Improved service quality and patient/employee satisfaction Improved service quality .736 10.43%
  Higher patient satisfaction .630  
  More effective communication .611  
  Higher employee motivation .695  
  Improved responsibility and authority sharing .498  
Factor III Improved organizational performance Improved financial situation .466 8.76%
  Better employee relationship .707  
  Increased patient number .441