From: Predictors of patient satisfaction with hospital health care
Variable | Time of response to mailing | |||
1st mailing n = 1001 | 2nd mailing n = 520 | 3rd mailing n = 389 | P value | |
Age (years) | <0.05 | |||
≤50 | 239 (24.0) | 95 (18.5) | 97 (25.1) | |
51–65 | 261 (26.2) | 146 (28.4) | 87 (22.5) | |
>65 | 496 (49.8) | 274 (53.2) | 202 (52.3) | |
Gender | 0.53 | |||
Men | 532 (53.6) | 289 (56.5) | 205 (53.4) | |
Women | 460 (46.4) | 223 (43.6) | 179 (46.6) | |
Education level | <0.05 | |||
None/primary school | 642 (67.3) | 358 (73.2) | 270 (73.0) | |
Secondary/university | 312 (32.7) | 131 (26.8) | 100 (27.0) | |
Work status | 0.11 | |||
Working/homemaker | 382 (41.4) | 169 (36.1) | 150 (41.1) | |
Unemployed | 34 (3.7) | 11 (2.4) | 11 (3.0) | |
Retired/disabled | 499 (54.1) | 279 (59.6) | 202 (55.3) | |
Student | 8 (0.9) | 9 (1.9) | 2 (0.6) | |
Marital status | <0.01 | |||
Married/cohabitating | 693 (71.5) | 333 (66.9) | 235 (62.2) | |
Single/divorced | 142 (14.7) | 78 (15.7) | 60 (15.9) | |
Widowed | 134 (13.8) | 87 (17.5) | 83 (22.0) | |
Who fulfill the questionnaire | <0.001 | |||
Alone | 586 (60.6) | 258 (51.8) | 182 (48.0) | |
With help | 381 (39.4) | 240 (48.2) | 197 (52.0) |