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Table 2 Univariate analysis by relevant variable

From: Predictors of patient satisfaction with hospital health care

Variables

Patient satisfaction questionnaire domains

 

Information

Human Care

Comfort

Visiting

Intimacy

Cleanliness

 

x ¯ MathType@MTEF@5@5@+=feaafiart1ev1aaatCvAUfKttLearuWrP9MDH5MBPbIqV92AaeXatLxBI9gBaebbnrfifHhDYfgasaacH8akY=wiFfYdH8Gipec8Eeeu0xXdbba9frFj0=OqFfea0dXdd9vqai=hGuQ8kuc9pgc9s8qqaq=dirpe0xb9q8qiLsFr0=vr0=vr0dc8meaabaqaciaacaGaaeqabaqabeGadaaakeaacuWG4baEgaqeaaaa@2E3D@ (SD)

x ¯ MathType@MTEF@5@5@+=feaafiart1ev1aaatCvAUfKttLearuWrP9MDH5MBPbIqV92AaeXatLxBI9gBaebbnrfifHhDYfgasaacH8akY=wiFfYdH8Gipec8Eeeu0xXdbba9frFj0=OqFfea0dXdd9vqai=hGuQ8kuc9pgc9s8qqaq=dirpe0xb9q8qiLsFr0=vr0=vr0dc8meaabaqaciaacaGaaeqabaqabeGadaaakeaacuWG4baEgaqeaaaa@2E3D@ (SD)

x ¯ MathType@MTEF@5@5@+=feaafiart1ev1aaatCvAUfKttLearuWrP9MDH5MBPbIqV92AaeXatLxBI9gBaebbnrfifHhDYfgasaacH8akY=wiFfYdH8Gipec8Eeeu0xXdbba9frFj0=OqFfea0dXdd9vqai=hGuQ8kuc9pgc9s8qqaq=dirpe0xb9q8qiLsFr0=vr0=vr0dc8meaabaqaciaacaGaaeqabaqabeGadaaakeaacuWG4baEgaqeaaaa@2E3D@ (SD)

x ¯ MathType@MTEF@5@5@+=feaafiart1ev1aaatCvAUfKttLearuWrP9MDH5MBPbIqV92AaeXatLxBI9gBaebbnrfifHhDYfgasaacH8akY=wiFfYdH8Gipec8Eeeu0xXdbba9frFj0=OqFfea0dXdd9vqai=hGuQ8kuc9pgc9s8qqaq=dirpe0xb9q8qiLsFr0=vr0=vr0dc8meaabaqaciaacaGaaeqabaqabeGadaaakeaacuWG4baEgaqeaaaa@2E3D@ (SD)

x ¯ MathType@MTEF@5@5@+=feaafiart1ev1aaatCvAUfKttLearuWrP9MDH5MBPbIqV92AaeXatLxBI9gBaebbnrfifHhDYfgasaacH8akY=wiFfYdH8Gipec8Eeeu0xXdbba9frFj0=OqFfea0dXdd9vqai=hGuQ8kuc9pgc9s8qqaq=dirpe0xb9q8qiLsFr0=vr0=vr0dc8meaabaqaciaacaGaaeqabaqabeGadaaakeaacuWG4baEgaqeaaaa@2E3D@ (SD)

x ¯ MathType@MTEF@5@5@+=feaafiart1ev1aaatCvAUfKttLearuWrP9MDH5MBPbIqV92AaeXatLxBI9gBaebbnrfifHhDYfgasaacH8akY=wiFfYdH8Gipec8Eeeu0xXdbba9frFj0=OqFfea0dXdd9vqai=hGuQ8kuc9pgc9s8qqaq=dirpe0xb9q8qiLsFr0=vr0=vr0dc8meaabaqaciaacaGaaeqabaqabeGadaaakeaacuWG4baEgaqeaaaa@2E3D@ (SD)

Age (years)

      

   <= 50

77.3 (19.8)

75 (21.3)

61.4 (17.7)

77.9 (20.3)

88 (21.4)

87.1 (17.7)

   51–65

83.9 (17.7)

80.2 (20.2)

66 (18.5)

79.7 (18.7)

91.8 (18.4)

88.7 (17.4)

   >65

82.3 (18.2)

78.8 (20.9)

69.5 (17.7)

80.2 (18)

90.9 (20.1)

90 (17.1)

   P value

<0.001

<0.001

<0.001

0.31

<0.01

<0.01

Gender

      

   Men

81.5 (18.9)

78.6 (20.7)

67.9 (18.2)

80.6 (18.1)

92.4 (18.1)

89.6 (16.8)

   Women

81.5 (18.3)

77.7 (21)

65.2 (18)

78.3 (19.5)

88 (22.1)

88.2 (18)

   P value

0.52

0.29

<0.001

<0.01

<0.001

0.09

Education level

      

   No studies/primary

81.8 (18.1)

78.4 (20.8)

67.3 (17.6)

80.2 (17.9)

90.7 (19.6)

89.5 (16.9)

   Secondary/university

80.8 (19.6)

78.2 (20.8)

64.8 (18.8)

78.1 (20.3)

89.6 (21.4)

87.8 (17.8)

   P value

0.80

0.80

<0.01

0.25

0.57

<0.05

Marital status

      

   Single/divorced

77.9 (20.5)

75.9 (22.6)

66.6 (17.5)

80.7 (18.9)

88.0 (21.5)

91.0 (16.5)

   Widowed

80.7 (18.0)

76.4 (21.1)

66.1 (18.4)

78.6 (18.6)

89.1 (21.4)

88.3 (18.4)

   Married/cohabitating

82.4 (18.3)

79.1 (20.4)

66.6 (18.2)

79.4 (18.8)

91.3 (19.3)

88.6 (17.3)

   P value

<0.001

<0.05

0.79

0.11

<0.05

<0.05

Length of hospital stay (days)

      

   <4

81.8 (18.5)

78.9 (20.2)

67.4 (18.6)

82.2 (17.8)

90.2 (20.4)

91.1 (15.4)

   4–7

81.5 (18.3)

78.5 (20.6)

66.7 (18.2)

79.6 (18.7)

91.4 (19.3)

88.8 (17.5)

   >7

81.6 (18.8)

77.7 (21.6)

66.3 (18.1)

77.9 (19.2)

90.0 (20.3)

87.9 (18.2)

   P value

0.89

0.84

0.47

<0.001

0.32

<0.05

Previous admissions

      

   0

82.1 (17.0)

81.0 (18.8)

68.2 (18.1)

80.5 (18.5)

89.5 (20.8)

90.9 (16.0)

   1–4

81.5 (19.3)

78.8 (20.5)

66.7 (18.0)

80.0 (18.6)

90.7 (20.1)

88.9 (17.3)

   >4

79.9 (18.5)

75.1 (21.5)

64.3 (17.7)

78.6 (19.3)

90.6 (19.4)

87.1 (18.3)

   P value

0.07

<0.001

<0.01

0.23

0.51

<0.01

Response to mailing

      

   1st mailing

83.4 (17.6)

80.9 (19.9)

68.0 (18.6)

79.3 (19.0)

91.8 (18.6)

89.4 (16.6)

   2nd mailing

80.9 (19.4)

77.6 (21.1)

67.3 (17.5)

79.8 (18.0)

90.3 (19.6)

89.3 (17.6)

   3rd mailing

77.8 (19.2)

72.4 (21.9)

62.6 (17.9)

79.8 (19.2)

87.8 (23.1)

87.5 (18.8)

   P value

<0.001

<0.001

<0.001

0.71

<0.05

0.34

Responded to questionnaire

      

   With help

79 (19.1)

75.8 (21.3)

65.7 (17.4)

80 (18.1)

88.6 (21.3)

88.4 (17.8)

   Alone

83.4 (18.1)

80.2 (20.4)

67.5 (18.6)

79.1 (19.3)

92 (18.8)

89.4 (17)

   P value

<0.001

<0.001

<0.05

0.85

<0.001

0.28

  1. Student t test, or analysis of variance (ANOVA) with the Scheffe's method for multiple comparisons, or the Kruskal-Wallis test performed.
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BMC Health Services Research

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