Table 1 Summary of site visit interview guide
Previsit: |
|---|
Request intake forms |
List of personnel – name and role |
List of resources they utilize/recommend |
Visit: |
1) Background |
History/evolution of clinic |
Who are components of team |
2) Clinical |
What range of conditions do you treat? |
Is it a centralized service (or local, housed in various divisions)? |
Is your clientele of a predominant ethnicity? |
How do patients access the clinic? |
What intake forms do you use? |
Do you provide a consult service only, or continuing care? |
Do you recommend specific treatments? On what level of evidence? How is this decided? Do you sell anything (e.g., supplements) on site? Why or why not? |
How do you come to decide which products/practices/practitioners to recommend? |
Do all team members see all patients or is there a "team leader" who makes those decisions? |
How long are initial appointments, follow-ups, and appointments with each team member? |
How do team meetings/Rounds work? |
3) Research |
What research is underway at present? What projects are completed? What did you start with? |
4) Education |
Are all team members involved in the provision i.e., rounds, clinical activities? |
Who comes to your center as a trainee? |
Do you provide community education i.e. to the rest of hospital/health center, consumers, etc.? |
5) Operations |
How much space do you have? |
How are you funded? |
Is it fee-for-service or salaries for your clinical staff? |
Is it covered by insurance, or pay-out-of-pocket? |
Has it been a hindrance to have patients pay? |
How do you handle legal issues? |
6) Advice |
What were your critical factors for success/failure? |