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Table 5 Regression analysis with overall satisfaction with out-of-hours primary care as dependent variable of patients who received a home visit from a GP from the cooperative. (adjusted R2 = 0.506).

From: Patient satisfaction with out-of-hours primary care in the Netherlands

  Unstandardised coefficients Standardised coefficients   
  B SE Beta t Sig.
(Constant) -11.650 5.213   -2.235  
Diagnosis (1 = right, 0 = wrong) 11.948 2.461 0.207 4.856 < 0.001
Accessibility by phone a 0.232 0.059 0.198 3.946 < 0.001
Doctor's assistant's attitude a 0.329 0.061 0.282 5.364 < 0.001
GP's treatment a 0.260 0.050 0.233 5.155 < 0.001
Waiting time until GP arrives*, a 0.154 0.030 0.218 5.183 < 0.001
  1. Variables that did not significantly contribute to the regression model: Patient's age and gender, type of health insurance, education level, expectation about type of consultation, urgency of own complaint, and opinion on the questions asked by the doctor's assistant.
  2. a Scale score ranges from 0 to 100, where 0 represents very dissatisfied and 100 represents highly satisfied.
  3. * Single item scale
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