From: Predictors of failed attendances in a multi-specialty outpatient centre using electronic databases
Variable | Surgical (n = 7961) | Medical (n = 6848) | ENT (n = 1935) | Ophthalmology (n = 3721) | Therapy (n = 613) | Others (n = 574) |
---|---|---|---|---|---|---|
Age group | Â | Â | Â | Â | Â | Â |
   Up to 20 years | 1 | 1 | 1 | 1 | 1 | 1 |
   21 to 30 years | 0.77* | 0.99 | 0.88 | 1.36 | 1.12 | 0.87 |
   31 to 40 years | 0.85 | 0.81 | 0.76 | 1.25 | 1.12 | 1.23 |
   41 to 50 years | 0.71* | 0.7* | 0.52* | 0.87 | 0.88 | 0.81 |
   51 to 60 years | 0.71* | 0.66* | 0.49* | 0.62* | 0.6 | 0.42 |
   More than 60 years | 0.89 | 0.69* | 0.86 | 1.1 | 0.62 | 0.79 |
Race | Â | Â | Â | Â | Â | Â |
   Chinese | 1 | 1 | 1 | 1 | 1 | 1 |
   Malay | 1.69* | 1.53* | 1.26 | 1.35 | 0.98 | 0.91 |
   Indian | 1.44* | 1.67* | 1.53 | 1.85* | 1.11 | 5.28* |
   Others | 1.01 | 0.95 | 1.19 | 1.17 | 0.85 | 0.7 |
Days from scheduling to actual appointment | Â | Â | Â | Â | Â | Â |
   Up to 7 days | 1 | 1 | 1 | 1 | 1 | 1 |
   7 to 21 days | 1.46* | 1.36* | 1.1 | 0.95 | 2.07* | 0.78 |
   More than 21 days | 2.77* | 2.7* | 2.28* | 1.99* | 0.64 | 2.8* |
Percentage of previous failed appointments | Â | Â | Â | Â | Â | Â |
   Up to 20% | 1 | 1 | 1 | 1 | 1 | 1 |
   21% to 40% | 0.7* | 1.37* | 0.49* | 0.97 | 1.24 | 1.18 |
   41% to 60% | 0.86 | 1.7* | 1.06 | 1.21 | 1.98* | 1.06 |
   More than 60% | 1.26* | 3.1* | 1.39 | 1.41* | 1.59 | 3.25* |
   No previous appointment | 3.84* | 5.96* | 4.07* | 3.24* | 1.86 | 4.37* |
Provided cell phone number | 0.07* | 0.1* | 0.06* | 0.17* | 0.15* | 0.15* |
Approximate distance from TTSH | Â | Â | Â | Â | Â | Â |
   <6 km | 1 | 1 | 1 | 1 | 1 | 1 |
   6 to 14 km | 1.04 | 1.06 | 0.81 | 1.07 | 1.02 | 1.07 |
   >14 km | 1.13 | 1.12 | 0.86 | 1.34* | 0.98 | 1.46 |