Table 4 Quality assurance activities in the transfer unit
Structural assets | - Description of required staff |
| Â | - Facilities |
Allocation of responsibilities | - Job descriptions |
| Â | - Job assessment interviews |
Protocols | - Description of the target population |
| Â | - Admission criteria |
| Â | - Discharge criteria |
| Â | - Routing of the patients using a flow chart |
| Â | - Nursing care plans |
Information transfer and record-keeping | - Transfer procedures from the AMC to the HRHH |
| Â | - Patient record |
| Â | - Handover procedures during shifts |
Monitoring and feedback cycles | - Steering group meetings |
| Â | - Weekly multidisciplinary meetings |
| Â | - Supervision by an AMC geriatric nursing specialist |
| Â | - Patient satisfaction questionnaire upon discharge from the transfer unit |
| Â | - Training and education |
| Â | - Management information system |