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Table 2 Barriers to effective SCP implementation identified by healthcare professionals

From: Main barriers to effective implementation of stroke care pathways in France: a qualitative study

Barrier typology

Interviewees n/44 (%)

Illustrative examples of verbatims

Coordination within network: data availability and sharing passing on information staff communication

14 (32)

Waiting times too long when calling the SAMU1

Fire brigade and triage nurses not familiar with stroke symptoms2

Residents not trained to recognise stroke symptoms3

Hospital reports not transmitted to downstream facilities in good time4

Coordination between facilities

27 (61)

Disagreements between EMS and neurologists about patient care 5

Hospital physicians unaware of downstream facilities admitting stroke patients6

Inappropriate requests for admission to rehabilitation centres6

What the fire brigade decides is not what the SAMU recommends7

Patients taken to hospital emergency department by the SAMU without prior notification8

Administrative procedures for transferring patients to downstream structures too long9

Professional and organisational practices

16 (36)

No established hospital protocol for stroke management10

Patients refused by stroke units in order to keep beds available for patients who are eligible for thrombolysis11

Patients not admitted to rehabilitation centres for financial reasons12

Public education

13 (29)

No or little knowledge of stroke symptoms, disease seriousness or treatments13

No knowledge of pre-hospital EMS or how to call them14

Logistic resources

31 (70)

No ambulances or helicopters for patient transport15

No beds available in stroke units16

  1. SAMU: Service d’Aide Médicale Urgente (coordination of pre-hospital EMS);
  2. EMS: Emergency Medical Services.
  3. Origin of the verbatims
  4. 1GP; 2EMS specialist; 3Neurologist; 4Neurologist and PRM physician; 5Neurologist; 6Heads of PRM structures; 7SAMU coordinator; 8Senior resident working in emergency department; 9Head of Neurovascular Unit; 10Neurologists; 11GP and emergency department physician; 12Nurse and social worker; 13GP and neurologist; 14SAMU coordinator, GP and neurologist; 15GP in mountain area; 16GPs and EMS specialists.