Development and validation of an instrument assessing women’s satisfaction with screening mammography in an organized breast cancer screening program

Table 4 Convergent and discriminant validity, reliability of the satisfaction instrument with the mammography screening program (n = 814)

Dimensions	No. of items	Convergent validity (range of correlations)	Discriminant validity (range of correlations)	Scaling Success n/N¹(%)	Reliability (Cronbach’s Alpha)
Staff’s communication skills	3	0.75-0.80	0.58-0.69	9/9 (100%)	0.86
Information given by the program	3	0.75-0.78	0.59-0.67	9/9 (100%)	0.86
Technician’s skills	4	0.75-0.85	0.49-0.67	12/12 (100%)	0.93
Physical environment	4	0.71-0.74	0.52-0.66	12/12 (100%)	0.86

¹Number of convergent correlations significantly higher than discriminant correlations/total number of correlations.

ISSN: 1472-6963