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Table 2 Copenhagen Psychosocial Questionnaire domains, scales and sample items used in this study

From: Interactions between lean management and the psychosocial work environment in a hospital setting – a multi-method study

Domain

Scale name

Sample items

Demands at work

Quantitative demands

Do you get behind with your work?

Tempo at work

Do you have to work very fast?

Cognitive demands

Do you have to keep your eyes on lots of things while you work?

Emotional demands

Does your work put you in emotionally disturbing situations?

Demands for hiding emotions*

Does your work require that you hide your feelings?

Work organization and job content

Influence at work

Can you influence the amount of work assigned to you?

Possibilities for development

Does your work require you to take the initiative?

Meaning of work

Do you feel that the work you do is important?

Commitment to the workplace

Do you feel that your place of work is of great importance to you?

Rewards at work

Is your work recognised and appreciated by the management?

Interpersonal relations and leadership

Predictability*

Do you receive all the information you need in order to do your work well?

Role clarity

Does your work have clear objectives?

Role conflicts*

Are contradictory demands placed on you at work?

Social support from colleagues

How often do you get help and support from your colleagues?

Social support from supervisors

How often is your nearest superior willing to listen to your problems at work?

Social community at work*

Is there a good atmosphere between you and your colleagues?

Values at the workplace

Horizontal trust*

Do the employees in general trust each other?

Vertical trust

Does the management trust the employees to do their work well?

Justice and respect

Are conflicts resolved in a fair way?

  1. Note: Scales denoted by an asterisk (*) were used in full while others were used partially.