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Table 3 Capacity assessment framework best practices, industry standards and ClASS practices classification

From: Development of a technical assistance framework for building organizational capacity of health programs in resource-limited settings

Capacity assessment framework best practices, industry standards and ClASS practices classification

Component

Best practice

Industry standard

ClASS practice classification

A

Purpose and Expected Outcomes

• All parties share an understanding on the purpose of the capacity assessment (define strengths and needs) and how the results will be utilized (develop a capacity building plan).

Best Practice

 

• Prior to initiating the assessment process, the funder defines future support available to implement the capacity building plan (available technical assistance, funding, etc.).

 

B

Assessment Driver

• Organization identifies the need for an assessment

• Funder defines the need for assessments

Industry Standard

C

Assessment Timing

• Conducted before initiating capacity building activities

Best practice

D

Define what will be assessed

• Holistic assessment of organizational management and programmatic processes and structures.

• Process and structures for:

Best practice

 

• Organizational Management

 
 

• Specific thematic area (finance admin, etc.)

 
 

• Programmatic Area (Clinical, Community Development, etc.)

 

E

Assessment Process

• Participatory approach where the entity buys into the need for an assessment

Best practice

 

• Facilitated self-reflection

 

F

Facilitation

• External facilitation team

• External facilitator

Best practice

G

Data Collection

• Utilize multiple data collection sources (may include interviews, focus groups, staff/client surveys, document review, observation)

• Interviews and document review

Best practice

H

Assessment Tool

• Select tool best suited to the organization’s needs

• Tool developed by the funder, or use of an existing tool that meets the funder’s needs

Industry standard

 

• Adapt tools to address organization’s needs, cultural differences, local context

  

I

Tool "measurement"

• Qualitative analysis of assessment criteria

• Semi-Qualitative benchmarks per indicator

Best practice

J

Preparing for the Assessment

All involved parties fully understand and are committed to supporting the process, tools, timeline, and time commitment

Best practice

K

Assessment Results

Used to develop a Capacity Building Plan through a participatory process with the assessed entity to review assessment results, define and prioritize needs

Best practice